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Legal issues

For all legal questions related to the Company's operations or the processing of personal data, you can contact us at: osobnipodaci@bitblock.hr

Personal data protection policy

We attach particular importance to the protection of personal data.

Bitblock d.o.o. processes personal data in accordance with the General Data Protection Regulation (GDPR), applicable national legislation and other applicable regulations, especially in the field of prevention of money laundering and terrorist financing.

Our Privacy Notice details the following:

  • what categories of personal data we process,

  • for what purposes and on what legal basis,

  • How long do we keep the data?

  • With whom we share them.

  • what are the rights of users in relation to the processing of personal data.

Kriptomat’s Terms and Conditions

These Terms and Conditions govern the rights, obligations, and responsibilities between Bitblock d.o.o. and the user when buying and selling crypto-assets through the Kriptomat device.

The document explains in detail:

  • the method of buying and selling crypto-assets through the device,

  • business model and method of price formation,

  • the risks associated with crypto-assets and market volatility;

  • irrevocability of blockchain transactions and transfer of risk to the user,

  • liability of users and limitations of liability of the Company,

  • Complaint procedure;

  • applicable law and jurisdiction of the courts.

Cookie Policy

We strive to make the use of our website as safe and functional as possible. Bitblock d.o.o. uses cookies and similar technologies to ensure the proper operation of the site, system protection and anonymous analysis of traffictag.

Our Cookie Policy describes in detail:

  • what types of cookies we use (necessary and analytical),

  • on what legal basis and for what purposes we process technical data,

  • how you can manage your cookie consents and settings,

  • how long the data stored by the cookie is stored.

Declaration of Conflict of Interest

With this statement, Bitblock d.o.o. describes how it establishes, prevents, manages and discloses potential conflicts of interest in the provision of services related to crypto-assets. The document explains in which situations a conflict of interest may arise and what organizational and control measures the Company implements to protect clients and conduct business transparently.

The Declaration of Conflict of Interest describes in more detail:

  • in which situations a conflict of interest may arise,
  • what measures the Company implements to prevent and supervise them,
  • how the Company acts if a conflict of interest cannot be completely avoided,
  • How Kriptomat’s business model affects conflict of interest risk assessment.

Environmental impacts of crypto-assets

Through this disclosure, Bitblock d.o.o. transparently displays information about the environmental impacts of the cryptoassets it offers through its kriptomats. The document has been prepared in accordance with MiCA rules.

The sustainability document describes in more detail:

  • which crypto-assets and associated networks covered by the disclosure are supported;
  • what environmental indicators and RTS data are published,
  • how data is collected, evaluated and updated;
  • What is the estimated operational consumption of the Kriptomat network.